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Managing my account

Learn all the details about how to manage your account

Updated over a month ago

1. Changing your password

Navigating on DataPocket go to the left down corner and click on "Settings".

Press on "Settings".

Press on "Security".

Click on "Security".

1.1 Send code

We will send you a recover code to your email once you click the button "Send code".

Tap "Send code" to start the process.

1.2 Verification code and password

Copy the verification code that you have received on your email.

Copy the code.

Enter the verification code and create a new password.

Paste the code and write a new password.

1.3 Reset password

Click on "Reset password" to save your new password.

Press on the button to save the new password.

2. Managing your billing details

By clicking on "Billing", you can fill out the form with the details you want to appear on your invoices.

Click on "Billing".

Press "Update billing information" if you need to edit the data.

Save the details pressing on "Update billing information".

3. Where can I find my invoices?

Clicking on “Invoices” you have access to all the necessary documents where you can download them.

Navigate on "Invoices".

On "Invoices" you can find your invoices and download them.

4. Where can I add my payment method?

Pressing on “Payment Methods” you can manage your payment methods.

Click on "Payment Method".

Link a card to your account by entering the details and clicking on "Update payment method".

Click on "Update payment method" to save the card details.

5. How to log out?

Navigating on DataPocket go to the right up corner and click on your profile.

Click on the letter in the right up-corner.

Click on “Log out”.

Press "Log out" to close your account.

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