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Why can't I see all my product/data feed on Canva?
Why can't I see all my product/data feed on Canva?

There are a number of reasons as to why this may be happening

Updated over a week ago

Are you missing any of your products on Canva once you have connected your data source correctly?

It is possible that you are missing some or most of your products inside Canva. This could be due to a number of reasons that you can see below:

  • It is possible that you are still on the free DataPocket plan, which has a limited access to your products.

  • It is possible that you have a paid plan that still does not cover all your items limit and therefore we would recommend upgrading your plan.

  • A technical issue, if you feel like you are experiencing a synchronizing issue after revising your subscription status, please do contact us via our help center. We are happy to help you.

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