FAQ
36 articles
- What type of data does DataPocket access when connecting to my systems?
- Does DataPocket share my information with third parties?
- How does DataPocket ensure the security and privacy of my data?
- Does DataPocket store credit card or payment information?
- What level of access does DataPocket have to my data source?
- Why can't I see all my product/data feed on Canva?
- How comes I'm not receiving the recovery code to retrieve my password?
- What is and how to use a promotional code
- What security measures do you have in place for the payments?
- Managing subscriptions
- Why do I have limited access to my data/items?
- What happens if I connect a wrong data source?
- Why is DataPocket not synchronizing back from the design tool to my product feed or data feed?
- Does the data connection process work even if I close DataPocket?
- I want to autosynchronize my CSV content with DataPocket to use it on Canva, is this possible?
- Why is it taking so long to connect my product/data feed?
- Can I bulk create using DataPocket?
- Will the connection affect my current site?
- Can I connect multiple data or product feeds to one DataPocket account?
- What happens if I delete a product from my eCommerce backend?
- Do you have any guidance on how to use your API?
- Does DataPocket overwrite my eCommerce product feeds or my data feeds?
- What are the Samples inside my organization?
- What kind of support is included with the paid plan?
- How does billing work for the paid plan?
- Is there a contract or commitment required for the paid plan?
- Can I manage multiple data sources in the same account?
- What is the API data source?
- Can I upgrade to the paid plan at any time?
- What are the advantages of the paid plan compared to the free plan?
- What sort of data can I use?
- How can I connect my own data feed?
- How can I recover my password?
- Does DataPocket offer a demo/free version?
- How can I delete a data source?
- Can I share my DataPocket account with my team?