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How can I recover my password?
How can I recover my password?

If you have forgotten your password or want to change it is possible.

Updated over a week ago

If you wish to change your DataPocket password, or you have forgotten, follow these simple steps:

1. Recovering password

Navigating to the ‘sign in’ screen

1.1. Click ‘I forgot my password

1.2 Type your email

Write down your registered email address to receive the verification code to reset your password

1.3 Go to your email inbox

You will then receive an email containing a Verification code

1.4 Copy the code and paste it

Once you has copied the verification code from your email go to DataPocket account and paste it

1.5 Write down your new password

1.6 Click on ‘Reset password

Your password has now been changed and you can access your DataPocket account by clicking on “Login”.

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